Warranty information
We stand behind every solar system that we install. So if you have an issue that’s stopping your system from generating power, we’ll come and fix it, no questions asked.
Here are the warranty services that we offer, designed to give you peace of mind that we’re delivering on our promises.
MLEC
48-hour Fix & Replace
While we can guarantee the quality of our work, technology can sometimes have other ideas. So if there’s an issue with your solar system, notify us immediately.
Our 48-hour Fix & Replace Guarantee means we promise to come and resolve the issue within 48 hours from the time you notify us (72 hours if you’re more than 100km from the city). If we don’t, we’ll pay you $10 a day until the issue is fixed.
We want you to take advantage of your solar system well into the future, so you can continue to generate your own power and, eventually, reap the benefits of free electricity.
We offer a market-leading workmanship warranty to help you get there. You’re covered for up to 20 years on the installation of our products, which means any issues you may have with your installation, we’ll come and fix them, free of charge.
MLEC
Manufacturer warranties
As well as our own in-house guarantees, solar product manufacturers tend to have their own as well. This is to ensure that you’re comfortable choosing their products, and give you peace of mind that they’ll last.
These typically range from 10-25 years, and we’ll discuss any warranty information with you when we outline your solar products and package.
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